Help centre

Answers about orders, delivery, bulbs and installation. Can't find what you need? Our lighting team replies within one working day.

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Delivery and returns

How long does delivery take?

Can I return a lamp I have already assembled?

Do you deliver to the Channel Islands?

What does the five-year warranty cover? Which bulbs fit the Aurora floor lamp?

Replacing a bulb safely

Switch off, let the bulb cool, and check the socket type first.

Assembling a floor lamp

Everything you need is in the box, apart from a screwdriver.

Planning light for a small room

Layer ambient, task and accent light to make a room feel bigger.

Maya: Hello! I can help with bulbs, dimmers and delivery. What are you looking for?

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Parts list

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